Frequently Asked Questions
What types of products do you offer?
We offer a range of organic products, including handmade soaps, natural oils, Uttarakhand's local pulses and flours, and nettle grass tea bags. Each product is crafted with natural ingredients to promote health and sustainability.
Are your products 100% natural?
Yes, all our products are made using 100% natural and organic ingredients, free from harmful chemicals and synthetic additives.
Do you ship nationwide?
Yes, we deliver across India. Shipping fees and delivery timelines are calculated during checkout, and you’ll receive tracking details once your order is dispatched.
What is your return policy?
If you’re not satisfied with a product, you can contact us within 7 days of receiving it. Refunds or replacements are available for defective or damaged items. Returned products must be unused and in their original packaging.
How can I place an order?
Placing an order is simple! Browse our products, add your favorites to the cart, and proceed to checkout. Payment options will be displayed during the checkout process.
Are your products suitable for sensitive skin?
Absolutely! Our handmade soaps and natural oils are crafted with gentle, skin-friendly ingredients, making them suitable for all skin types, including sensitive skin.
Do you use sustainable packaging?
Yes, we are committed to sustainability. Our packaging is designed to minimize waste and environmental impact while ensuring your products arrive safely.
Do you offer bulk orders?
Yes, we offer bulk purchasing options. Contact us at shuddhherborganic@gmail.com to discuss your requirements.
How can I contact you for support?
You can reach out to us at shuddhherborganic@gmail.com for any queries, feedback, or assistance. We’re happy to help!